Privacy Policy 3.5.24

Jo’s Tea Company respects your privacy. When it comes to your personal information, we believe in transparency, not surprises.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) [SquareUp] will also collect payment information from you. You can read their privacy policy at [https://squareup.com/us/en/legal/general/privacy].

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [] for storage and [with Zapier for data porting].

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

 Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:

 Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

 This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

 We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses [https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses].

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

 Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

 Billing and shipping address(es)

Details about your orders (for example, your shirt size)

Email address

Name

Phone number

 We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

 Abandoned Cart Emails

You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your customer account.

You add a product which is in stock to your shopping cart.

You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account

Your customer account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Links to Other Sites

This website contains links to other sites. Please, be aware that we are not responsible for content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site.

Changes to This Statement

Jo’s Tea Company reserves the right to change this policy from time to time. Your continued use of the website and/or services available after such modifications will constitute your acknowledgment and agreement to abide and be bound by the policy.